Phone System Update:

We have listened to our members and are excited to announce that we are investing time and money into technology to better serve you. Over the next 18 months, we will be rolling out several updates, starting with an update to our phone systems on Wednesday, April 9, 2025.

Some benefits you can expect from this update include:

  • Faster service
  • Simplified inquiries
  • Access to recent transaction history
  • Reduced hold times
  • Enhanced security features, such as two-factor authentication

We appreciate your continued support and look forward to serving you better with these improvements.

 

Elderly Fraud

Elderly Fraud

Elderly fraud is a common occurrence spreading across the states, which needs prevention. Scammers will pose as a grandchild and ask to be wired some money. Assuming senior citizens are more susceptible to a scam, these scammers also pose as a variety of people and occupations to target the elderly. Please help spread awareness of these crimes. 

  • Victims over the age of 65 are able to qualify for Medicare, so scammers can represent themselves as a Medicare representative and ask elders for their personal information in order to sign up for their insurance.
  • The lottery is a perfect category to set up a scam in. After retirement, it would be wonderful to be able to all of a sudden win a small fortune by not having to do anything. Scammers will send a counterfeit "prize" check to seniors as they collect the "fees" and "taxes" of the lottery.
  • In the funeral scam, a scammer will read the obituary section of the newspaper, look up the name of a widower, and all them up claiming that their partner had an outstanding debt with them before they died.

Learn more about elderly fraud & financial abuse at Medicare.gov or the Consumer Financial Protection Bureau.

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