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Phone System Update:

We have listened to our members and are excited to announce that we are investing time and money into technology to better serve you. Over the next 18 months, we will be rolling out several updates, starting with an update to our phone systems on Wednesday, April 9, 2025.

Some benefits you can expect from this update include:

  • Faster service
  • Simplified inquiries
  • Access to recent transaction history
  • Reduced hold times
  • Enhanced security features, such as two-factor authentication

We appreciate your continued support and look forward to serving you better with these improvements.

 

Contact Us

Member Care Center

(800)-942-9575

Available Hours:

Monday - Thursday: 8:30am - 4:30pm; Friday: 8am - 6:30pm; Saturday: 9am - 12pm

Branch Hours of Operation

By Email: info@AlignCU.com (please do not include account/Social Security numbers or other sensitive information in your email)

 

Schedule an Appointment

Schedule a time to meet with a Member Service Representative.

Important Numbers

Replacement ATM/Debit Card800-942-9575
Lost Stolen ATM/Debit/Credit Card800-449-7728
Telephone Easy Banking800-942-9588
Bill Pay Assistance855-401-9651
Consumer Loan Fax978-454-3052
Mortgage Servicing Department Fax978-454-1743
Home Financing Department Fax978-452-2227
Member Care Center Fax978-459-2494
Operations Department Fax978-454-4621

Important Mailing Addresses

Deposit & Loan Payments

Align Credit Union
87 Hale Street
Lowell, MA 01851

FEDEX/Overnight Payment Address

Align Credit Union
87 Hale Street
Lowell, MA 01851

Credit Card Payments

Align Credit Union
P.O. Box 37603
Philadelphia, PA 19101-0603

Student Choice

Phone: 877-530-9782

Mailing address: P.O. Box 5879, Carol Stream , IL 60197

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