Phone System Update:

We have listened to our members and are excited to announce that we are investing time and money into technology to better serve you. Over the next 18 months, we will be rolling out several updates, starting with an update to our phone systems on Wednesday, April 9, 2025.

Some benefits you can expect from this update include:

  • Faster service
  • Simplified inquiries
  • Access to recent transaction history
  • Reduced hold times
  • Enhanced security features, such as two-factor authentication

We appreciate your continued support and look forward to serving you better with these improvements.

 

Direct Deposit

How can I sign up for Direct Deposit?

Set up direct deposit in a few easy steps and save extra trips to the branch on payday! If your employer offers direct deposit, they will be responsible for setting up direct deposit on your behalf. Common information your payroll department will need:

  • Credit Union Routing Number: 211383901
  • Your member number
  • A voided check to verify your routing and member number (if you do not have a voided check, contact our Member Care Center or visit a branch near you for an account confirmation letter)
  • Address of the credit union: Align Credit Union, 87 Hale Street, Lowell, MA 01851

Please note: Money can only be electronically deposited into a Membership Savings Account or a Checking Account. Once money in deposited, automatic transfers to other Align Credit Union accounts may be setup in Online Banking.

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